Privacy Policy

This Privacy Policy explains how your personal data is collected, used, and protected when you use the Arem Terapi platform.

By using the platform, you are deemed to have read and accepted this policy.

The following data may be collected during registration, appointments, and portal use:

• Account information (name, email, phone, password)
• Appointment and session history
• Payment records
• Messaging content
• Mood journal and voluntary health disclosures
• Device and session information

Your data is used only to provide therapy services, manage appointments, enable secure communication, process payments, and fulfill legal obligations.

Your data is not sold to third parties for advertising purposes.

The platform uses essential cookies for session management, security, and user experience.

You can manage cookie preferences in your browser settings; however, some features may be disabled.

If you reside in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right of access and data portability
• Right to request erasure ("right to be forgotten")
• Right to object to processing and request restriction
• Right to withdraw explicit consent
• Right to lodge a complaint with a supervisory authority

You may submit GDPR-related requests to info@aremterapi.com.

Legal bases for our processing: contract performance, explicit consent, and legitimate interest.

Your data is stored on encrypted infrastructure. Therapist-client messages and session records are protected against unauthorized access.

Staff and therapists can access only the data necessary to provide services.

For privacy-related questions: info@aremterapi.com

For the KVKK Privacy Notice, see the /kvkk page.